Privacy Policy
Last updated:
Introduction
Sharon Sager and Associates CC ("we," "us," "our") operates this website. This policy explains what personal information we collect when you visit, how we use it, and what rights you have under South Africa's Protection of Personal Information Act 4 of 2013 ("POPIA").
We are the responsible party for the personal information described below.
Who We Are
Sharon Sager and Associates CC is a turn-key interior architecture firm based in Cape Town, South Africa. This website exists to showcase our portfolio of completed projects and to let visitors get in touch with us.
- Business name: Sharon Sager and Associates CC
- Physical address: 108 Buitenkant Street, Gardens,
- Cape Town, 8001
- Email: info@sager-associates.com
- Phone: 27 21 465-4095/6
What Information We Collect
There's no contact form, account creation, or checkout on this website. Specifically, we may collect:
- Contact details you send us directly. If you email or call the number listed on this site, we receive whatever you choose to share — typically your name, email address, phone number, and the content of your message.
- Basic technical data. Standard website logs (IP address, browser type, pages visited, time of visit) may be collected automatically by our hosting provider for security and performance purposes.
- Cookies. This website does not set cookies or use analytics or tracking tools. See Cookies below.
We don't collect financial information, ID numbers, or special personal information through this website.
How We Use Your Information
We use the information above only to:
- Respond to enquiries you send by email or phone
- Schedule consultations or site visits
- Understand how visitors use the site, so we can improve it
- Meet legal or regulatory obligations, where applicable
We don't use your information for automated decision-making, profiling, or marketing you haven't asked for.
Legal Basis for Processing
Under POPIA, we process your personal information based on:
- Consent: when you voluntarily email or call us
- Legitimate interest: for basic site analytics that help us run and improve the website
- Legal obligation: where record-keeping is required by law
Portfolio & Client Project Images
Our portfolio showcases photographs of completed interior architecture projects, which may include clients' private homes. We only publish project images with the client's prior consent. Where a client has not consented to public display, or has requested anonymity, we withhold identifying details such as full addresses, surnames, or other information that could identify the property or its owner.
If you are a client and wish to have your project images removed from our portfolio, or want to update what identifying details (if any) accompany them, contact us at info@sager-associates.com and we'll action this within a reasonable time.
If you are a third party (such as a guest, neighbour, or member of the public) who appears incidentally in a portfolio photograph and wishes to have it addressed, please contact us using the same details.
Data Retention
We keep enquiries only as long as necessary to respond to you and maintain reasonable business records, typically no longer than 12 months unless a longer period is required by law or an ongoing client relationship exists. Portfolio images are retained for as long as the client's consent remains in place.
Data Security
We take reasonable technical and organisational measures to protect the personal information we hold from loss, unauthorised access, or disclosure. No online system is completely secure, but we review our practices periodically to reduce risk.
Your Rights Under POPIA
As a data subject, you have the right to:
- Ask us what personal information we hold about you
- Request correction or deletion of inaccurate or outdated information
- Object to how we process your information
- Withdraw consent at any time, where processing is based on consent
- Lodge a complaint with the Information Regulator of South Africa if you believe we've mishandled your information
To exercise any of these rights, contact us at info@sager-associates.com. We'll respond within a reasonable time and in line with POPIA requirements.
Information Regulator contact details:
Email: info@sager-associates.com
Website: www.justice.gov.za/inforeg
Children's Privacy
This website is not directed at children, and we don't knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, contact us and we'll delete it.
Third-Party Links
Our portfolio pages may link to external sites (such as supplier or partner websites). We aren't responsible for the privacy practices of those sites, and we encourage you to review their policies separately.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page shows when it was last revised. Continued use of the website after changes are posted means you accept the updated policy.
Contact Us
For any questions about this policy or how we handle your information:
Sharon Sager and Associates CC
Email: info@sager-associates.com
Phone: + 27 21 465-4095/6
Address: 108 Buitenkant Street, Gardens, Cape Town, 8001